We Ship Free In USA!
Frequently Asked Questions
Please read our FAQ before sending us a message.
Yes, we guarantee that your data is safe and protected when shopping on our website. Our website is secured via SSL certificate.
All of our products are in US Dollar. If you pay foreign currency, the difference will reflect in your account.
Our products are printed and shipped from the San Jose, California – USA.
Customers from Canada will have the option to choose whether they want to Print and ship their orders locally from Canada for an even faster delivery.
Additional partners in UK, Germany and Australia will be Added in the future.
Sure! We provide shipping to almost countries. However, we do not ship to the following: Cuba, Falkland Islands, Iran, North Korea, Somalia, Sudan, and Republic of the Union of Myanmar.
Please read our Full shipping policy for a detailed overview.
On *average, merchandise is made to order and shipped from our facility 2-5 business days after purchase.
*average estimations : are based on average statistics in normal conditions out of busy seasons
We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses. Orders shipped to APO addresses are done so via USPS, DHL, UPS, FedEx or PostNL, and then are turned over to USPS for final delivery (through the military mail system). Shipments to APOs can take up to 45 additional days to arrive. Unfortunately, once the package enters the military mail system, tracking ceases to update for military security reasons. This means that we no longer have visibility of your order and cannot provide tracking information.
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package. Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.
Immediately contact us by using the Live Chat option at the very bottom of your screen or via the “SEND US AN EMAIL” form on the right hand side of this page (down below for mobile) or email to [email protected]
We can only change the Style, Size, Color, etc or process cancellations for the items that haven’t gone into production yet. And we can only change Shipping address before we ship the items.
Within 3-5 business days of placing your order, you will receive an email which includes a tracking link, along with your order information.
If you place your order during the weekend or a public holiday, your order will be sent out during the next working day, so you can allow additional days to receive your tracking details.
Or you can click here to Track your order using your order ID and billing email.
Our apologies if your order is having troubles. Please contact us using Live Chat option or “SEND US AN EMAIL” form on the right hand side of this page (down below on mobile) or through e-mail [email protected] and remember to mention The Primary Reason: Defective or Missing Order.
Our Customer Happiness Team will check and respond to you within 12-24 hours (please allow additional days for weekend or a public holiday).