Frequently Asked Questions

Please read our FAQ before sending us a message.

How secure is shopping with Teefevr? Is my data protected?

Yes, we guarantee that your data is safe and protected when shopping on our website. Our website is secured via SSL certificate.

Where is your size chart?

We have attached a size chart in each product link. If you cannot find one, just click HERE .

What is your currency?

All of our products are in US Dollar. If you pay foreign currency, the difference will reflect in your account.

Where are the products shipped from?

Our products are printed and shipped from the San Jose, California – USA.
Customers from Canada will have the option to choose whether they want to Print and ship their orders locally from Canada for an even faster delivery.

Additional partners in UK, Germany and Australia will be Added in the future.

Do you ship worldwide?

Sure! We provide shipping to almost countries. However, we do not ship to the following: Cuba, Falkland Islands, Iran, North Korea, Somalia, Sudan, and Republic of the Union of Myanmar.

How much does shipping cost?

For Detailed information Please visit our Shipping policy

  • USA: 1 item $0 (additional item + $0).
  • USA to Canada: 1 Item $8.99 (additional item + $4).
  • Canada to Canada: 1 Item $7.99 (additional item + $3).
  • World: 1 Item $9.99 (additional item + $4).

Important Note: We offer Free Shipping on orders over $1

How long will it take for the buyer to receive their order?​

Please read our Full shipping policy for a detailed overview.

On *average, merchandise is made to order and shipped from our facility 2-5 business days after purchase.

  • USA: 3-5 business days *average
  • USA to Canada: 5-7 business days *average
  • Canada to Canada: 3-5 business days *average
  • UK: 7-15 business days *average
  • World: 10-22 business days *average

*average estimations : are based on average statistics in normal conditions out of busy seasons

Can the order be delivered to multiple addresses?​

We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

Do you offer delivery to PO Boxes or Military APO/FPO addresses?​

Yes, we can send shipments to PO Boxes and Military APO/FPO addresses. Orders shipped to APO addresses are done so via USPS, DHL, UPS, FedEx or PostNL, and then are turned over to USPS for final delivery (through the military mail system). Shipments to APOs can take up to 45 additional days to arrive. Unfortunately, once the package enters the military mail system, tracking ceases to update for military security reasons. This means that we no longer have visibility of your order and cannot provide tracking information.

Will I be charged VAT taxes?​

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package. Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.

Can I change order details or cancel my order?

Immediately contact us by using the Live Chat option at the very bottom of your screen or via the “SEND US AN EMAIL” form on the right hand side of this page (down below for mobile) or email to [email protected]

We can only change the Style, Size, Color, etc or process cancellations for the items that haven’t gone into production yet. And we can only change Shipping address before we ship the items.

How do I track my order?

Within 3-5 business days of placing your order, you will receive an email which includes a tracking link, along with your order information.

If you place your order during the weekend or a public holiday, your order will be sent out during the next working day, so you can allow additional days to receive your tracking details.

Or you can click here to Track your order using your order ID and billing email.

What should I do if I receive a defective or incorrect order?

Our apologies if your order is having troubles. Please contact us using Live Chat option or “SEND US AN EMAIL” form on the right hand side of this page (down below on mobile) or through e-mail [email protected] and remember to mention The Primary Reason: Defective or Missing Order.

Our Customer Happiness Team will check and respond to you within 12-24 hours (please allow additional days for weekend or a public holiday).

Do I receive an invoice for my order?

Currently, we only send emails for Confirmation and the status of your orders. But if you want an invoice, feel free to contact us via email: [email protected] .